Customer Request Management System
What is the Customer Request Management System (CRMS)?
How do I use CRMS?
What is the number for CRMS?
What security and logistics work does Sydney Harbour Foreshore Authority carry out?
What is the role of Sydney Harbour Foreshore Authority rangers?
What facilities and maintenance work does Sydney Harbour Foreshore Authority carry out?
What is Customer Request Management System (CRMS)?
CRMS enables tenants and others to speak directly to a Sydney Harbour Foreshore Authority representative on any matter relating to facilities and maintenance, cleaning, security and emergencies and also to provide feedback that relates to Sydney Harbour Foreshore Authority managed precincts.
How do I use CRMS?
Phone the dedicated telephone line which operates 24 hours a day, seven days a week.
What is the number for CRMS?
The number is 1300 655 995.
What security and logistics work does Sydney Harbour Foreshore Authority carry out?
Sydney Harbour Foreshore Authority provides rangers and security services, cleaning, waste and pest management and horticultural services across all its precincts.
What is the role of Sydney Harbour Foreshore Authority rangers?
Sydney Harbour Foreshore Authority rangers patrol public domain areas owned and managed by the Authority, 24 hours a day. They also respond to alarms and call appropriate response teams.
Sydney Harbour Foreshore Authority ranger services also provide security services during special events and major celebrations such as New Year's Eve, Australia Day, St Patrick's Day and Anzac Day.
What facilities and maintenance work does Sydney Harbour Foreshore Authority carry out?
Sydney Harbour Foreshore Authority provides a full 24/7 facilities maintenance service for its entire property portfolio, including condition assessments, building repairs and conservation, graffiti removal and associated maintenance to electrical, plumbing, heating ventilation and air conditioning, security and vertical transport services.
CRMS is the primary stakeholder works request tracking and service delivery performance management system for the Authority.
